The Company respects your privacy and is committed to protecting your
personal data and to use it responsibly, where needed.
The privacy policy we use determines the basis on which any
information we
collect from you, or you provide to us (which may include personal
data as
defined by the Data Protection Act) through this website, will be
processed
by us.
* This Privacy Policy does not apply:
1) for personal information collected through other websites or
services.
When you use third party websites or services, you are subject to the
Privacy Policy as defined by them.
2) for additional personal information that you provide to buyers,
sellers,
partners or other users on your own initiative and consent.
What information do we collect?
As you interact with the site (subscribe, subscribe to the
newsletter,
order a product) or as you contact us by phone, site or social media
we may
collect the following information from you:
1. Information you provide to us, which includes:
Forms that you fill in within the website
Communication content, when you contact us by phone, email or
otherwise.
Registration forms on the website
Subscriptions or orders through this site
Discussions on the site or the official social media related to it
Troubleshooting or requesting help with site operation
This information may include:
your full name,
your email address,
the address to which a product will be shipped,
the billing address (if it differs from the shipping address)
a telephone number (landline or mobile).
* Any information regarding your credit / debit card is notified to
the
respective bank.
* The company processes your data, observing the application of
article 7A
par. 1 (b) Law 2472/1997, as well as the European regulatory framework
regarding the protection of personal data (GDPR), in order to
implement the
respective order and in no way will they be disclosed, made public or
sold
to third parties, unless the procedure established by the legislation
for
the removal of confidentiality is initiated (Law 2225/1994) or any
obligations arising from the national application of Directive
24/2006.
2. Information that we collect automatically with each of your visits
to
the site such as:
Technical information such as IP address, login information, browser
type
and version, time zone setting, operating system and platform.
Information about your visit, including the full URL of the
clickstream
flow to, through and through our website (including date and time).
Pages you have visited or searched for before and after site visit,
page
response times, download errors, duration of visits to certain pages,
page
interaction information (such as scrolling and clicking), and methods
used
to go outside website.
How do we use this information?
We may, as appropriate, use the information we hold about you in the
following ways:
To answer your questions more targeted.
To provide you - or to allow third parties to provide you - with
information about other goods we offer that are similar to what you
have
already purchased or sought out or that we believe you may be
interested
in.
To make suggestions to you and other users of our site about
products
that may interest you or them.
To enable third-party services to provide targeted advertising,
through
websites you visit, for goods that may be of interest to you (see
more
about this in the Cookie Policy below.)
To measure or understand the effectiveness of the advertising we
offer
to you and others
To monitor the progress and the number of participations in
promotions.
To be able to interact with the site, by sending comments for
example or
sharing information on other social networking platforms.
To fulfill our obligations arising from any contracts concluded
between
you and us and to provide you with the information limits and
the
products you request.
To effectively manage your access to our services or to notify you
of
any changes to the services.
To comply with legal requirements.
For better site management and internal functions, including
troubleshooting, data analysis, technical testing, and statistical
surveys.
To improve the website, ensuring that the content is presented in
the
most effective way for you and your computer.
As part of our efforts to keep the site secure.
How and when is this information communicated?
We may share your personal data with selected third parties such
as:
Authorized employees of the online store, who are responsible for
the
execution and invoicing of your orders, as well as for the
fulfillment of
all kinds of obligations arising from the contract between the
customer
and the online store.
Payment and transfer service providers (for example banks, money
transfer services such as Paypal, courier companies, etc.) necessary
for
conducting business and / or securing data and / or serving
electronic
users store.
Business partners, suppliers and partners to provide information
on
promotions and offers.
Advertisers, ad networks, and social networks that require data to
select and display relevant ads to you and other users. We can also
use
aggregate information to help advertisers reach the type of audience
they
are targeting.
Providers of search engines and "Analytics" services that help the
Company in optimizing the website.
Other third parties when you wish such sharing and after you have
already given your consent.
We may share your personal data with other third parties such as:
In the event of a sale or purchase of a business or assets, we may
disclose your personal information to the prospective seller or
buyer.
If the Company that controls this website is acquired by a third
party,
the personal data it holds about customers will be one of the
transferred
assets.
If we are obligated to share your personal data in order to comply
with
any law, enforce the terms of use, or protect the rights, ownership
or
security of the Company, our customers or others. This includes
exchanging
information with other companies and organizations to protect
against
possible fraud and reduce credit risk.
In any third party he legally seeks it.
* We require all third parties, with whom we share your personal
data,
for the reasons mentioned above, to respect their security, to
maintain
confidentiality, not to send your data to others without the
permission of
the Company, to receive and appropriate security measures themselves
and
to comply with the applicable legal framework for the protection of
personal data and in particular Regulation 979/2016 / EU.
Cookies
The website uses cookies to improve the user navigation experience.
"Cookies" are small files with information that the web server stores
on a
user's computer, so that every time the user logs on to the website,
the
latter retrieves that information and offers the user related
services.
The cookies of our website are divided into the following categories:
1. Necessary cookies - functionality cookies: They are
necessary for the operation of the website and the improvement of its
usability.
2. Statistical cookies: They help us understand how
visitors
interact with the pages, collecting anonymous information. For
example, it
lets us know which pages users visit most often and if they receive
error
messages.
3. Promotion Cookies - Marketing Cookies: They
facilitate the
display of ads that are more interesting and attractive to any user.
Based on the current legislation, the following possibilities /
functions
have been defined for the users:
1. Appearance of a pop-up box for the selection of the
desired cookies.
2. Clear categorization and reporting of the categories
of
cookies used by the website
3. Ability of the user / visitor -with a button- to
read
about cookies (what they are, what they do, where they are used)
before
giving their consent.
4. Consent is given with clear, positive energy by the
user /
visitor, who is asked to make his choice and confirm it.
5. In the event that the user / visitor for any reason
and in
any way, continues his navigation without having made any choice, it
is
automatically considered that he has accepted only the necessary
cookies for
the operation of the site.
6. In the option to reject all, it goes without saying
that
the necessary cookies, in a manner lawful with the applicable
provisions,
remain and the user is not excluded from browsing or any vital
function of
the Site.
7. After acceptance, the user can - in addition to the
browser settings - intervene again and change his choice, through the
page
"Privacy Policy - Cookies" by dragging again the pop-up window.
Below is a table with the important features of the
Cookies-Registration
Mechanisms used by the website.
Category
Description
Service
Duration
Necessary cookies
It is necessary for the proper operation of the website, the
establishment of a connection and the creation of a user
account.
For this reason they are always activated.
Cookie
consent
Necessary
to store the desired visitor options for the use of
cookies.
365
Days
Session
cookie
Special
system cookie for the purpose of proper operation, user
navigation on the website and the completion of
orders.
As long as you have the
browser
open
Google maps
To enable map display
through
Google Maps
365
Days
Statistics Cookies
They relate to the collection of information that allows us to
understand how our site is used by visitors, and help to
improve its
functionality, structure and content. Data such as IP address,
various demographic information, etc. are collected.
Google
Analytics
Results
of performance and use of the site are collected by our
visitors, in order to improve the content and loading
speed.
365
Days
Skroutz Analytics
Information is collected on
the export of useful
statistics on the sales and performance of the online
store..
365
Days
Marketing Cookies
They concern the
customization of
advertising content (advertising targeting cookies), so
that it
reflects your interests. They also help us evaluate how
effective our advertising campaigns are.
Google
Ads
Ad
statistics are collected in order to improve targeting
through the provision of relevant advertising
messages.
365
Days
Facebook
Pixel
Traffic
statistics and visitor demographics are collected in
order
to optimize the appearance of targeted advertising
content.
365
Days
AddThis
Special cookie necessary
for
possible printing / sending / notification functions
of the
content of any page of the website.
365
Days
Contact Pigeon
We collect information that is used to promote advertising
content
as well as the display of messages related to the use of
inside and
outside the platform.
365 Days
Facebook Messenger
Special cookie for the application of visitor
interaction functions with Facebook.
As
long as you have the browser openr
Disable / Delete Cookies
Cookies do not pose a risk to your computer system or your files. You
can
of course disable cookies using the setting in your browser that
allows you
to refuse the setting of certain cookies. However, if you use your
browser
settings to disable all cookies (including basic cookies) you may not
be
able to access all parts of our site or any other sites you may visit
Disabling a cookie or cookie category does not delete the cookie from
your
browser. You will need to do this separately in your browser..
You also have the option to revoke your consent, or re-select the
cookie
categories you accept by clicking here
->
. Once you have done that, refresh your page and a pop-up window will
appear
to select the categories of Cookies you accept from the beginning.
How long do we keep your data?
We hold the privacy of your personal information in the highest
regard. as long as you keep your account open on our site.
However,
some data, which mainly concern product markets, can be retained
above, in
order to comply with applicable tax and commercial legislation.
At the end of this period, this data is either completely deleted
from our
system, or is kept anonymous, so that it can be used, in an
unrecognizable
way, in statistical analyzes and for business planning purposes.
What are your rights?
You have the right to:
Request access to your personal data. This allows you to receive a
copy
of the personal data we hold about you and verify that we process it
legally.
Ask for the correction of the personal data we hold about you, if
it is
incomplete or inaccurate, although we may need to verify the
accuracy of
the new data before making any modifications.
Ask for the deletion of your personal data when there is no longer
any
reason to continue processing it. You may also exercise this right
when
you have successfully exercised your right to object to the
processing
(see below) if we have processed them illegally or are required by
law to
delete them for other reasons.
* Please note, however, that we may not always be able to comply
with
your request for deletion, for specific legal reasons that will be
communicated to you, as appropriate, upon submission of your
application.
Oppose the processing of your personal data - unless there is a
legitimate reason to do so - as long as there is something you feel
is
violating your fundamental rights and freedoms.
Ask for the restriction of the processing of your personal data in
the
following scenarios: (a) if you want us to determine the accuracy of
the
data, (b) where the use of the data is illegal but you do not want
us to
delete it completely, (c) when you need to keep data, even if we no
longer
require it, as you need it, to pursue or defend legal claims, or (d)
you
have challenged the use of your data, but we need to verify if we
have
legitimate reasons to allow it. use.
Request the transfer of your personal data to you or to third
parties.
We will provide you or a third party service that has selected your
personal data in a widely used, readable, electronic format. Please
note
that this right only applies to automated information that you have
originally given your consent to use or to information that we have
used
to execute a contract between you and you.
Withdraw your consent, at any time, for future processing of your
personal data, in cases where it is deemed necessary by us. If you
withdraw your consent, however, we may not be able to offer certain
products or services.
The applicable Law, in relation to the above, is the Greek Law, as
formulated in accordance with the General Regulation for the
Protection of
Personal Data 2016/679 / EU, and the current national and European
legal and
regulatory framework for the protection of personal data. .
The competent courts for any emerging disputes related to your Data
are the
Courts of Athens.
You can file a complaint with the Personal Data Protection Authority
if you
believe that the processing of your Personal Data violates the
applicable
national and regulatory framework / law for the protection of personal
data.
If there are any changes to our Privacy Policy, we will post an
update on
our website before the changes take effect and we will notify you in
any
appropriate way.
We encourage you to read this Policy from time to time to know how
your
Data is protected.